New 5.5.2018 Clasp64 free software from Mandelay is available

The New 5-5-2018 version of the Clasp64 software by Budapest Home Office/Mandelay Ltd is available on our official website for download.

The software is currently compatible with the following device types: SCIO serial, SCIO USB and Big screen EDUCTOR, and with the New Quest9 device.

As of today, the software is only available in English, but our leading specialists are working hard on the Multilanguage version. The Multilanguage include the German, Spanis, French, Hungarian version is under Alpha testing.

Compared to the previous version, the new update has big changes in the design, but you will be able to easily navigate through it with the existing knowledge and our brand-new video tutorials.

What are the benefits of choosing our CLASP64 software?

After the release of the first version (1.1.2018) on the 27th of March 2018, we have received many feedbacks from our users which we have appreciated a lot, as feedback from our partners is very important to us, in order to be able to improve and maintain the finest service for all of you.

We have investigated all of them and made the necessary corrections. As an example:

  • spelling mistakes and typos have been taken care of,
  • the speed of the software has been increased
  • freezes have been minimized,
  • and error messages are constantly being dealt with,
  • new pictures and videos (more than 320 new picture),
  • updated frequencies in the One Click panel,
  • GDPR and HIPAA compliance,
  • "Add remedy" show you when the remedy was stored,
  • new password panel to protect patient data,
  • harness checked OK with sign,
  • password typing tabulator jump fixed,
  • "Universal Biofeedback Quadrant therapy" fixed,
  • ECG fix for Eductor,
  • helpman and troubleshoot updated versions,

screen shots

For the proper operation of the software, we suggest the following computer specifications:

  • Processor (CPU) required: Intel® Core™ i3, i5, i7.
  • Processor (CPU) not supported: AMD and Celeron processor
  • Memory (RAM): 8 GB or more
  • Video Card: Intel HD 3000 or better, minimum 256 MB video RAM
  • Storage (Hard Drive, Disk): 30 GB available HDD space, maximum one Hard
  • Storage (Hard Drive Disk) not supported: RAID, SCSI, M.2 Solid State Drive, and Flash drive not allowed
  • Resolution: 1920 x1080 display resolution or higher
  • Operating System recommended: with the 5-5-2018 software, please use Windows® 7/8/10 with the latest service pack and latest updates
  • Operating System not supported: Windows XP and Vista
  • Virus Protection: ESET Smart Security, ESET NOD32 Antivirus, Kaspersky
  • Internet connection needed for update and activation
  • Connection ports:
  • SCIO/Quest9: USB 2.0 port
  • EDUCTOR: USB 3.0port
  • Apple products are NOT supported!

After proper registration on , you will be able to download our manuals and the software from the "Downloads" tab.

For further help with download and installation, please read our FAQ "Frequently Asked Questions" that are available under the "Support" tab after you log in with your username and password.

Please remember, Clasp 64 software is not compatible with other software versions like Eductor64 or Clasp32. The patient database cannot be imported from Clasp32 or Eductor64. You must completely remove and delete your old version of the software in order to be able to use ours.

For registration of your device and to download our CLASP64 software, you need to follow the following steps:

  • Register your device on our website at the "Sign up" menu
  • Download the “Mandelay downloader” application, which will help you to download and install our software
  • For Eductor devices, you need to update the firmware with this application
  • Activate the Clasp64 software
  • The software can be activated on three different computers for free, with one device

Very important! For those of you who already use the CLASP64 software.

Before you download and install the new update, make sure you have saved the patient database. To do client export/import please watch the Video Tutorial below:

After the initially released version, there will be optional upgrades (with new features and functions) for a reasonable price. The patches and updates we will be releasing for bug fixes and minor improvements are going to be free also in the future.

You can find more help and instructions on the links below:
How to register your device on

How to change your password on

How to download and install the "Mandelay Downloader" application?

How to download and install the Clasp64 software?

How to activate scio-eductor Clasp64 software?

How to update the firmware for your Eductor device?

How to set your COM Port:

Technical support is available at the website of Budapest Home Office/Mandelay Ltd,, or you can contact your Official Sales Representatives for any further instructions.

As we are permanently working on enhancing the software, we would appreciate if you would share your experience or if you could give us any feedback on how you like it. If you would like to do so, please send us an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. with the subject "Software Feedback".

You can preorder the QUEST9 from May 15. The special sale is valid for 20th of Agust!

Please see our special offer on a link below:

Please see our special offer:

13500 EUR
Quest 9 package + Orgon
8000 EUR
SCIO Package
3500 EUR
Cyber Magnetic Chair
6750 EUR
SCIO to Quest 9
5000 EUR
Eductor to Quest 9
6750 EUR
Indigo to Quest 9
6750 EUR
QXCI to Quets 9
1620 EUR
Orgon Massage
1350 EUR
Orgon Canon
150 EUR
Point Probe
440 EUR
Horse Harness
700 EUR
Horse Blanket
180 EUR
Head Harness Eductor
180 EUR
Limb Harness Eductor
180 EUR
Head Harness SCIO
180 EUR
Limb Harness SCIO
450 EUR
Small pet pad for SCIO or Eductor
450 EUR
Large pet pad for SCIO or Eductor

What is the difference between the SCIO and QUEST9?

The difference is time and technology!

The SCIO was originally made at 2004 and at that time the LCD TV began to spread all over the world like the SCIO. However, during the past 14 years there have been significant technology developments and now we are talking about OLED and 4k TVs. While many of us still use an LCD TV and are completely happy with it, technology enhancements allow us to also provide a new generation of devices. So, the SCIO is an amazing device, but also in the biofeedback field, we need to keep pace with technology. The time has now come for more sophisticated and faster devices. The new device, in combination with the new software, will render better outcomes and allow you to boost your business with the new technology!

If you would like to read more about QUEST 9 device, please visit the following link:

Quest 9 package

As not all of you might be familiar with our company, here is a short summary of who we are and what we do, you can read our story on the following link:

We would also like to urge you to register on our new website.

Why it is important for you to be registered on our new website?

First of all, this is the way you can download the software for your SCIO-EDUCTOR device, and for your Cyber Magnetic Chair and subsequent updates will also be announced and distributed through the website. Also, if you want to receive important information regarding our industry, your device, and the software, it is necessary to register.

In this way, you can get our Biofeedback Compass Mail with all of the current news and information regarding:

  • New products
  • Software updates and features
  • Conference/Seminar announcements (our new site is
  • New sales representatives in your country

If you have any further questions, please feel free to contact our office at This email address is being protected from spambots. You need JavaScript enabled to view it..

Videos and lectures are available at our YouTube channel:

Facebook page:


Last but not least, we wish to recommend a very useful Facebook group for learning and sharing your experience. The name of the group is: "Qxci-Scio-Indigo-Eductor ask me questions". The group does not belong to us, yet we believe that you can find useful information about the devices:

Please note that our office is open from Monday to Friday from 10 until 17 CET...